Understanding Out-of-Network Benefits for Psychotherapy: What You Need to Know


Understanding Out-of-Network Benefits for Psychotherapy:

What they are, how they work, and how to make the most of your insurance reimbursement

Deciding to start therapy is an important investment in your well-being.

But if your therapist is considered “out-of-network” with your insurance, you might wonder—Can I still get reimbursed? The good news is: yes, you often can.

This post will guide you through what out-of-network benefits are, how they work, and how to take advantage of them when working with a therapist who is not in-network with your plan.





What Are Out-of-Network Benefits?

Your insurance company typically offers two types of coverage:


  • In-network providers have a contract with your insurance company.

  • Out-of-network providers do not—but your plan may still cover a portion of the cost.


Most PPO (Preferred Provider Organization) plans offer out-of-network coverage. HMO plans usually do not, so it’s important to check with your insurer directly.

How Reimbursement Works

When you work with an out-of-network therapist:

  1. You pay the therapist directly.

  2. You receive a superbill—a detailed receipt with the necessary info for insurance.

  3. You submit the superbill to your insurance company.

  4. You receive reimbursement (usually a percentage) after your deductible is met.


Many clients receive 50–80% back depending on their plan and deductible.


Schedule a free consultation to have your benefits verified instantly.

Key Terms to Know

  • Deductible: The amount you must pay out-of-pocket before your insurance starts reimbursing.

  • Coinsurance: The portion of the fee you’re responsible for (e.g., 20%).

  • Superbill: A detailed document provided by your therapist to submit to your insurance.

  • Out-of-pocket maximum: The maximum amount you’ll pay in a year before your insurance covers 100%.


Tips to Maximize Your Out-of-Network Benefits

Call your insurance company and ask:

  • Do I have out-of-network mental health benefits?

  • What’s my deductible and how much has been met?

  • What percentage of the session fee will be reimbursed?

  • How do I submit a claim?

  • Is there a session limit per year?


Use HSA/FSA: Therapy is typically an eligible expense.

Call Catsam Wellness Therapy to have your benefits verified instantly.


Why Some Therapists Remain Out-of-Network

Being out-of-network allows therapists to:

  • Offer more flexibility and autonomy in treatment.

  • Limit insurance company involvement in care.

  • Avoid billing restrictions and reduced reimbursement rates—benefiting both therapist and client.


Final Thoughts

Out-of-network therapy doesn’t mean therapy is out of reach.

With a little preparation and a clear understanding of your insurance benefits, you can receive quality care and get reimbursed.


Have questions? At Catsam Wellness Therapy, I’m happy to walk you through using your out-of-network benefits—just ask.

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